MagicMeet

Privacy Policy

Privacy Policy

MagicMeet Privacy Policy

Last updated: July 19, 2025

MagicMeet cares about your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights. By using the Platform, you agree to this Policy.

1. Who We Are (Data Controller)

MagicMeet, LLC is the controller of your personal data. We use third-party processors (e.g., Sharetribe, Stripe, Checkr, Twilio) to run parts of the Platform.

2. Information We Collect

2.1 Information you provide directly

  • Account info: name, email, password, phone number.
  • Profile details: address/ZIP, photos, bios, availability, pricing.
  • Booking details: event date/time, location, special requests.
  • Reviews and messages sent through the Platform.
  • Identity/background documents (for Performers) if verification is requested.

2.2 Information collected automatically

  • Device & log data: IP address, browser type, device identifiers, pages viewed, referring URLs.
  • Cookies & similar tech for session management, analytics, and preferences.
  • Approximate location derived from IP or map inputs.

2.3 Information from third parties

  • Payment status and payout details from Stripe.
  • Background check results from Checkr (status only; we do not store full reports).
  • Analytics or marketing data from tools like Google Analytics or Meta Ads.

3. How We Use Your Information

  • Provide and improve the Platform and marketplace features.
  • Facilitate bookings, payments, messaging, and reviews.
  • Verify identities and enhance safety (badges, fraud prevention).
  • Send transactional emails/SMS (confirmations, reminders, support).
  • Market MagicMeet to you (with opt-out options).
  • Comply with legal obligations and enforce our Terms.

Legal bases (for GDPR/UK GDPR users): performance of a contract, legitimate interests (platform safety/marketing), consent (where required), and legal compliance.

4. Sharing Your Information

We share data with:

  • Service providers (Sharetribe platform, Stripe payments, Checkr background checks, Twilio SMS/email, analytics tools) under data-processing agreements.
  • Other users—only what is necessary for booking (e.g., Performer’s name/photo to parents; parent first name to Performer).
  • Law enforcement or regulators when legally required or to protect rights/safety.
  • Business transfers—if we merge, sell assets, or are acquired, data may transfer as part of the deal.

We do not sell personal information in the traditional sense. Where "sale" is defined broadly (e.g., under CCPA), we provide opt-out choices.

5. Cookies & Tracking

We use cookies to keep you signed in, remember preferences, and measure usage. You can manage cookies in your browser; disabling some may break key features. For analytics/ads cookies, we will provide a banner or settings link where required by law.

6. Data Retention

We keep data as long as needed to provide the service, resolve disputes, comply with tax and legal obligations, and enforce agreements. We may anonymize or aggregate data for analytics after it is no longer needed personally.

7. Security

We use industry-standard security measures (HTTPS, encryption in transit, limited access). No system is 100% secure—please protect your credentials and report any suspected breaches to us immediately.

8. Children’s Privacy

MagicMeet is intended for adults booking services for children. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us data, contact us and we will delete it.

9. Your Rights

Depending on your location, you may have rights to: access, correct, delete, restrict processing, object, withdraw consent, or portability of your data.

  • Requests: Email privacy@magicmeet.app. We may verify your identity before acting.
  • Marketing opt-out: Use unsubscribe links in emails or contact us.

For California residents: You have rights under the CCPA/CPRA. We honor do-not-sell/share requests via our cookie settings or by emailing us. We do not discriminate for exercising privacy rights.

For EU/UK users: You may lodge a complaint with your supervisory authority if you believe we mishandled your data.

10. International Transfers

We operate in the United States. If you are outside the U.S., your data may be transferred and processed here. We use appropriate safeguards (e.g., SCCs) for international transfers where required.

11. Changes to this Policy

We may update this Policy. Material changes will be posted and take effect 14 days after posting (or immediately where required by law). Your continued use means acceptance.

12. Contact Us

Privacy questions or requests:

MagicMeet, LLC Oshkosh, WI, USA hello@magicmeet.app

Disclaimer: These documents are templates, not legal advice. Please have a qualified attorney review and tailor them for your jurisdiction, insurance, and risk profile before publishing.